Shipping Policy
Shipping Policy
Thank you for shopping with Atalya contact lenses. Please review our shipping policy below.
Processing Time
All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.
Processing times may be extended during high-volume periods.
Shipping Rates & Delivery Times
Shipping charges are calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: [3–7 business days]
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Expedited Shipping: [2–3 business days]
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International Shipping: [7–21 business days]
Delivery times are estimates and may vary due to carrier delays or customs processing.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates.
Lost or Damaged Packages
We are not responsible for lost or stolen packages confirmed as delivered. If your order arrives damaged, please contact us within [48 hours] of delivery with photos of the damage.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Contact Us
If you have any questions about your order, please contact us at:
Email: Info@atalyaco.com